Nearly half of Americans have used AI to help pick a health plan
Published
In an eHealth survey of more than 1,000 adults, 48% said they had used an AI tool to review insurance options, and most of them said it shaped their choice. But 84% think the insurance system is deliberately confusing. Double-check any AI advice against the plan's own documents, or ask a free Navigator or SHIP counselor.
Source: Becker's Payer Issues
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